What is Customer Loyalty?
With more choice for your customers provided by your competitors, it’s clearly important to establish and maintain long running, trusted relationships with the people that buy your products and services. Loyalty schemes – offering incentives and rewards – are highly effective at achieving this and are flexible enough to tailor to all business objectives, as well as creating more opportunities by providing exclusive customer data.
How customer loyalty can help your business
At Verdura, we have been building customer engagement and customer loyalty programmes for over 15 years for both small and large companies all over the world. We have developed a range of engaging and innovative incentive tools that have a proven ROI and can be focused across different elements of a customer journey. Verdura manage all elements of the process from communicating to customers, helping customers select their incentives, fulfilling their choices and providing real time feedback on outcomes. Bespoke customer reward programmes will be created in line with your specific customer acquisition and retention objectives, whilst bearing in mind your specific customer needs.
Customer Savings
Rewards & Discounts to engage your customers.
Customer Incentives
Acquisition, retention and 'surprise and delight' with world leading offers.
Membership Benefits
Bundles of attractive membership offers.
Concierge
Access to global concierge via our extensive partners list.
Loyalty Points
Reward customers for their loyalty with made to measure reward programmes.
Reward Sourcing
Access to special offers, promotions and benefits across multiple sectors and retailers.
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Stronger customer relationships
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Increased sales through repeat purchases
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Increase share of wallet
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Promote cross or up selling
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Retained client base
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Customer profiling and insights
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Ready made brand advocates and referrals to new customers
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Customer benefits
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Being rewarded on their spend
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Discounts on products
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Increased feelings of satisfaction and appreciation
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Enhanced relationship with the supplier
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Better customer service
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Feel valued
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Enjoyable purchasing experience
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Receive added value